UK domain names
By registering or renewing a domain name ending in .uk, you enter into a contract with Nominet UK, the sole registry for the .uk domain.
Further information about the terms and conditions for .uk domains can be found by clicking here.
Pricing, renewal, cancellation and refund information
Charges are payable as specified in the following terms and conditions relating to the service(s) in question. They are due on an ongoing basis until this contract is terminated.
The charges are inclusive of any third party payments that we may make on your behalf, for example registration fees payable to the applicable domain name registry.
VAT and other taxes and duties (where applicable) are payable in addition to the charges for the service(s).
If you do not make payment on the due date, we will:i) be entitled to charge you interest on the amount owing (both before and after judgement) on the amount unpaid at the rate of 4% per annum above the base rate from time to time of Barclays Bank Plc, such interest accruing on a daily basis from the date that payment falls due until the date that payment is made in full, and/or
ii) suspend the service(s) until payment is made in full, and/or
iii) terminate the Contract in whole or in part and cease providing the service(s).
- any payment paid to us by you in payment of the request and/or services, is not honoured for any reason:
i) registration and/or the service to which the payment relates will be suspended pending payment of the outstanding account in full together with a "failed payment" charge of £25 plus VAT.
ii) you will not be able to register new domains or set up new services or transfer services away but services already paid for will continue to operate. The commencement date of the Contract is the time of the order.
Renewal terms and information
Renewal prices for your web hosting/domain names can be obtained at any time by emailing email@example.com
If you do not have your login details for your account please contact us and we will provide them.
We reserve the right to suspend web hosting and email accounts if payment is not received by the renewal date. If your domain name is not renewed it will become available for third party registrations. If you do not wish to renew this service please contact us. We will not be liable in respect of the non-renewal of a service if, having sent you a renewal invoice, we do not receive the applicable payment, or if you fail to notify us of a change of contact details.
Customers can cancel their service with us at any time in accordance with the General and Renewal terms set out above. A customer usually contracts with us for a minimum period of 12 months after which time the contract will lapse if it is not renewed.
However, there are other minimum periods which are available and/or applicable to certain services and products. Please contact us for more information in this regard or if you are unsure which minimum period applies to your service/product.
We will consider all refunds depending on the product/service you have and the circumstances giving rise to the request for a refund. Please contact us for details.